Follow-up Automations
Reply to every new enquiry at once and follow up on the right days, on WhatsApp and email, without anyone having to remember.
Follow-ups that run on their own
Pick a ready-made follow-up, read the wording and switch it on. From then on every new lead, or every lead that reaches a stage you choose, gets its messages on time.
Each step waits the hours you set, then sends a WhatsApp or an email, sends a UPI payment link, creates a task, alerts staff, tags the lead or moves it to a stage.
Sound familiar?
The everyday headaches Follow-up Automations makes disappear.
Slow first reply
Enquiries wait hours for an answer.
Depends on memory
Follow-ups happen only if someone remembers.
Messages at odd hours
A reminder at 11 pm annoys the customer.
Everything in Follow-up Automations
Ready-made follow-ups
Start from nine ready-made follow-ups, such as new enquiry, quote sent, gone quiet and webinar sign-ups, and change any word before switching it on.
- Instant reply
- Welcome and nudge
- Edit every word
Starts when it should
Start when a new lead arrives from any source or one source, when a lead reaches a stage, when a sign-up form is filled, when a tag is added or when a payment is confirmed.
- New lead
- Stage or tag
- Form or payment
Visual flow with checks
See the whole flow on one screen, send leads down different paths with yes/no checks, and test it with a sample lead first.
- Yes/no checks
- Test run
- Automation log
Instant answers on every channel
Auto-replies answer WhatsApp and Messenger at once: a welcome for new contacts, answers by keyword such as price or timings, and an away message after hours. A comment on your post can get a private reply in Messenger or Instagram.
- Welcome message
- Keyword answers
- Away message
Never rude, never lost
Messages wait for business hours, a customer's reply can stop the follow-up, and a WhatsApp that cannot go out becomes a task.
- Business hours
- Stop on reply
- Task if it can't send
See the flow and test it before it runs
Lay out the flow on a visual screen, add yes/no checks such as 'has replied' or 'is a hot lead', and run a test with a sample lead to see what would be sent and when.
Messages wait for business hours, a reply from the customer can stop the follow-up, and if a WhatsApp cannot be sent the step becomes a task for your team, so nothing is silently dropped.
One module, every option you need
What a good salesperson would do, on time, every time.
Up and running in 4 steps
New lead
Or a stage, tag or form.
Instant reply
WhatsApp or email.
Wait and nudge
On the days you set.
Hand over
A task or alert for staff.
How Indian businesses use it
Webinar sign-ups
Everyone who signs up gets a WhatsApp confirmation at once and a follow-up the next day.
Shop enquiries
A new Instagram enquiry gets the price list on WhatsApp, and a staff member gets a task to call two days later.
Service quotes
A lead that reaches 'Quote sent' gets a polite nudge three days later, and the follow-up stops if the lead is won or lost.
Included in these plans
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Common questions
Do automations cost extra?+
Can it answer messages at once, even at night?+
What if WhatsApp is not connected?+
Works great with
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