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Automations

Add an if / else check

Send leads down different paths: one thing for those who replied or paid, another for the rest.

Steps

  1. Add a step and choose Check a condition (if / else).
  2. Under If the lead… pick what to check: replied, phone or email, stage or board column, tag, source, owner, value at least, hot lead, Key date, or a confirmed payment.
  3. The check splits into If yes and If no. Add steps into each path with its +.
  4. When a path runs out, the lead carries on with the steps after the check.

Good to know

Put End the automation at the end of a path to stop there instead.
Checks can go three levels deep at most.
A lead with only a WhatsApp id (a group, or a number WhatsApp hides) counts as having no phone number.
Next in this sectionBuild on the automation canvas

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