Steps
- Add a step and choose Check a condition (if / else).
- Under If the lead… pick what to check: replied, phone or email, stage or board column, tag, source, owner, value at least, hot lead, Key date, or a confirmed payment.
- The check splits into If yes and If no. Add steps into each path with its +.
- When a path runs out, the lead carries on with the steps after the check.
Good to know
Put End the automation at the end of a path to stop there instead.
Checks can go three levels deep at most.
A lead with only a WhatsApp id (a group, or a number WhatsApp hides) counts as having no phone number.