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WhatsApp messages to customers

Connect WhatsApp with a QR code (free)

Link your WhatsApp once and Saathi360 sends order updates, invoices and payment reminders from your number.

Steps

  1. In Settings → WhatsApp, under Option 1, tick I understand… and click Link WhatsApp. A QR code appears.
  2. On your phone open WhatsApp → Settings (or the ⋮ menu) → Linked devices → Link a device, and scan the QR code.
  3. When it shows Connected with your number, type any number in Send a test message to check that sending works.
  4. Click Manage messages & reminders, turn on the messages you want sent automatically and choose their language under Message language (English or any of 11 Indian languages).
  5. To stop, click Unlink. You can link again any time.

Good to know

Open WhatsApp on your phone at least once every 14 days. If the phone stays off longer, WhatsApp removes the link and you must scan again.
Messages go out one at a time from your number, between 9:30 am and 7:30 pm, up to a daily limit shown in Settings → Notifications; the rest wait for the next day. Customers who reply STOP are not messaged again. A message switched off before it goes is not sent.
This option is free: neither Saathi360 nor Meta charges for these messages.
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