Steps
- In the side menu open Sales → Point of Sale. The Start POS Order page opens with your customer list.
- Click Select on a customer, or Walk-in / Cash Customer for a counter sale with no name. Not in the list? Click Add New Customer.
- The bill opens. Type in Search products by name, SKU, batch, or scan barcode and click Add to Cart on the product.
- Open the cart, check Qty and Net on every line, then click Checkout.
- Pick the payment method, check the Amount, and click Review & Pay. Tick every box on Confirm before paying, then click Confirm & Pay.
- The invoice opens with its bill number. Use Print / Download or Share to give the customer a copy.
Good to know
Counter shortcuts on a computer: F3 jumps to the search box, F2 opens and closes the cart, F8 is Checkout and F9 is Save Draft.
Walk-in / Cash Customer is ONE shared record used by every counter sale. Do not edit it and never turn it into a real customer — it is built to stay that way.
No Walk-in / Cash Customer button? Walk-in billing is switched off for your business in Settings.
Words used
| Word | Meaning |
|---|---|
| Cart | The bill you are building at the counter. It is not a sale yet and does not show in Sale Invoices. |
| Walk-in / Cash Customer | The shared record used for counter sales with no customer details. Every walk-in bill is written against this one row. |
| Save | Keeps the bill as a draft to finish later. Drafts are listed under Sales → Saved / Drafts. |
| Review & Pay | The confirmation checklist shown before the money is taken. Switch it off in the POS settings gear for one-tap Pay. |
| Grey line under Net | Why the price is below MRP: Group Price ₹… or Last Bill Price ₹… (goods and services). Click it to see every price, with the bill date. Nothing at plain MRP. Last bill needs its Settings switch. Never printed. |
| Price below purchase price | A unit price below the product's cost is refused and reset to the selling price. Owners can turn off Block selling below purchase price (POS) in Settings to allow it with a warning. |
A checked-out bill never reopens as a cart — clicking it takes you to the invoice — so the same sale cannot be billed twice. Start the next sale from Start POS Order.