Sell & Bill
POS & GST BillingBill in 30s · GST invoices · wallets · returns Online StoreYour branded shop · cart · UPI / COD Quotations & OrdersQuote → order → invoice in one flow
Run & Track
Inventory & WarehouseMulti-store stock · batches · barcodes Accounting & GST FilingDouble-entry books · P&L · GSTR-1/2B/3B SpendHub — ExpensesBills · vendors · assets · depreciation MoneyHub — Banks & CashEvery bank, drawer & petty cash
People & Grow
HRM & PayrollAttendance · salary · EPF/ESI/TDS Saathi AI AssistantAsk your data · OCR scan · Hindi voice WhatsApp Business SuiteSend invoices · dues reminders · broadcasts GrowthPilot — MarketingWhatsApp · email · SMS · social · AI studio
★ New

Saathi AI Assistant

Talk to your business — “what does Ramesh owe?”, “today’s collection?” — answered live, in Hindi or English.

Explore →
Win customers
CRM & LeadsEvery enquiry in one list · follow-ups · UPI links IndiaMART & JustDial LeadsEnquiries in by themselves · instant reply Follow-up AutomationsInstant reply · timed nudges · tasks
Talk to customers
WhatsApp Business SuiteBills on WhatsApp · dues reminders · broadcasts Notification CenterOrder, payment and service updates
Get seen
GrowthPilot — MarketingFacebook · Instagram · email · SMS · AI Saathi AI AssistantAsk your data · OCR scan · Hindi voice Onboarding & Setup HelpA real person helps you start
Grow

From enquiry to paid bill

Post on Facebook and Instagram, catch every enquiry, follow up on time and bill the customer, in the app that runs your business.

See how →
Shops & Retail
Retailer / KiranaPOS, GST, udhaar, online store Supermarket & DepartmentalMulti-counter, loyalty, branches Medical Store & PharmacySalt-wise, batch, expiry, GST Wholesaler & DistributorB2B pricing, bulk orders, ledgers
Food & Hospitality
Restaurant, Café & HotelKOT, menu, rooms, delivery Catering & Cloud KitchenQuotes, advances, recipe costing Salon, Spa & ClinicAppointments, packages, reminders Hostel / PGBeds, residents, rent, mess Housing SocietyMaintenance bills, dues, books
Services & Industry
Event Management & BookingsEnquiries, quotes, advances, vendors Service & RepairJob cards, equipment, service bills ManufacturerBOM, work orders, QC, batches Road Carriers & LogisticsTrips, LR, invoices, fleet — full ERP Professional ServicesRetainers, recurring invoices, clients
Built for India

One platform, every trade

GST-ready · WhatsApp · Hindi voice · ₹ pricing · works on low-end phones · 30-day free trial.

Start free →
More trades: Animal feed & pet food Seeds & fertiliser Cleaning services Mobile repair AC & appliance service
Compliance
GST & e-InvoicingGSTR-1/2B/3B · IRN · QR e-Way Billse-Way bill register · Custom plan Audit LogEvery action, who & when
Operate
Multi-branchPer-branch data isolation Barcode & LabelsScan & print custom labels Roles & PrivacyGranular staff permissions
Grow & Move
Reports & AnalyticsP&L, profitability, KPIs Data MigrationExcel, CSV & database imports Mobile AppsRun your business on your phone
★ Popular

GST without the headache

One-click GSTR-1 JSON, auto GSTR-2B match, e-Invoice IRN + QR on every B2B bill.

See how →
Learn
Live DemoSee the real app in action, free How-to guidesStep by step · English, Hindi, Telugu Help CenterGuides & how-tos FAQsClear answers · English, Telugu, Hindi How it worksYour trade, step by step Setup guideYour business ready in 3 steps
Succeed
How businesses use itShops, wholesale, workshops, transport Onboarding & Setup HelpA real person helps you start Talk to usWhatsApp, call or a demo
Build
Use it on your phoneAny browser · Install app
Free

30-day free trial

Every feature, no card. Take 30 days to decide.

Start now →
About us
About Saathi360Our story & mission Why Saathi360What makes us different Trust & SecurityYour data, protected
Work with us
Partner ProgramEarn as an affiliate Contact / Book a demoTalk to us
Legal
TermsTerms of service PrivacyHow we handle data Refund Policy30-day free trial first
Let's talk

Book a free demo

See Saathi360 on your business in 20 minutes.

Schedule →
Home · Guides · Leads and follow-ups
Leads and follow-ups

Know at once when a customer is waiting

A new lead, or a customer writing again, rings the lead's person (or the owner) straight away.

Steps

  1. It is on by itself: a new lead, or a customer writing again on WhatsApp, Facebook or Instagram, sends an alert.
  2. On the website the bell at the top rings. Sign in to the Saathi360 phone app to get it as a phone notification too.
  3. Tap the alert: a chat opens in the Inbox; other leads open on their lead page.
  4. The red number next to Inbox in the Leads menu shows how many customers are waiting for a reply.
  5. To stop the alerts, open Leads → Settings, untick Tell us when a customer is waiting and click Save.

Good to know

One alert per customer until it is opened: five messages in a row ring once.
A lead handed to a teammate rings that person; a lead nobody has rings the owner.
Next in this sectionGet reminded before a follow-up is due

More in this section

Try it in Saathi360

30-day free trial, every feature, no card.

Start free trial Book a demo