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Money and payments

Track cheques from customers

See every cheque you received and which are still waiting, and mark them deposited, cleared or bounced.

Steps

  1. When a customer pays by cheque, use Receive Payment → Cheque on their Dashboard. After Confirm & Save, fill Cheque Details and click Save Cheque.
  2. Open Accounts → Cheque Register. It lists cheques dated from 1 April to today, with Total, Pending, Deposited, Cleared and Bounced counts.
  3. Tap Received under Direction and a Status, or change From / To and click Filter. A bar at the top lists cheques maturing in the next 7 days.
  4. When you deposit a cheque, open its ⋮ menu → Mark Deposited, tick the box and click Confirm Deposit. Nothing is posted to your books yet.
  5. When the bank credits it, ⋮ → Mark Cleared, tick both boxes and click Confirm Clearance. The money is posted and the invoice balance goes down.
  6. If it bounces, ⋮ → Mark Bounced, choose the Bounce Reason, add any Bounce Charges and click Confirm Bounce. The customer still owes the full amount.

Good to know

Record a customer's cheque through Receive Payment, not Add Cheque – only then is the cheque linked to their invoices.
A cheque dated in the future is marked PDC. The list stops at today's date, so move To later to see it.
A bounced cheque turns the payment into Credit / Pay Later, with 14 days to pay.

Words used

WordMeaning
PendingReceived, not yet deposited.
DepositedGiven to the bank, waiting to clear.
ClearedThe money is in your bank and the payment counts.
BouncedReturned by the bank; the customer still owes.
CancelledCheque cancelled; the payment becomes credit and the customer still owes.
PDCPost-dated cheque – its date is in the future.

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